DesignKraft controls this site from the U.A.E. DesignKraft makes no representation that this site is appropriate for use in other locations. If you use this site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
Any dispute or claim arising out of or in connection with this site shall be governed and construed in accordance with the laws of UAE.
We will not trade with or provide any services to OFAC and sanctioned countries.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
User is responsible for maintaining the confidentiality of their personal account.
All prices shown on the website are inclusive of VAT. VAT will be outlined on purchase invoices to all orders in accordance with UAE Federal Tax Authority guidelines.
The images on our site are for the purpose of illustration only. We aim to showcase images of our pieces that are true to reality, however we cannot be held liable for any slight change in colour or tone from viewing on any digital screen which may augment them.
We deliver across the UAE and internationally. From time to time we may use a third party delivery provider depending on the item you have ordered.
All prices shown on our website are final. Delivery rates are calculated at checkout and vary depending on the category of product you are selecting.
Delivery timeframes will vary depending on whether you’re purchasing our custom furniture pieces or from our commercial collection. Exact delivery timeframes can be shared via email or once an order is placed.
Our made to order furniture pieces take up to 3 weeks after confirmed, and our pieces from our existing collection take 5-7 days if in stock.
Unfortunately, we cannot be held responsible for any late deliveries due to unforeseen circumstances, natural disasters or government regulations such as enforced mourning periods.
We will contact you at least two days in advance to schedule your delivery and agree on a 3-hour window of time in which to deliver and install your items.
It is your responsibility to make sure that you have adequate approvals or permits for the delivery of your pieces, along with the correct space for the delivery of your items, inclusive of ensuring the product will fit through all necessary doors and lifts.
DesignKraft will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Upon order, payment confirmation will be sent via email to your registered email address.
Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
Once an order has been confirmed and the transaction has been processed, we cannot accept any cancellations of the order.
We do not offer returns on any products across our site. Each piece is bespoke, and made to order, meaning we have purchased the materials and our craftsmen have already been hard at work making your piece.
Therefore, please make sure you have checked all sizes and materials where needed, to ensure you are going to be 100% happy with your piece.
If a product or piece has one or more of the following issues, we will offer immediate resolutions on a case by case basis, and in a timely manner. We know what it’s like not to be satisfied.
Each order that leaves our warehouse undergoes a complete inspection so that it arrives to you safely and happy. If you believe the product is defective or was damaged in shipping, photographs must be taken and shared with us immediately. If this is the case, you are within your rights to refuse the product.
Our products are made to order and due to the construction time and unique characteristics of these items, they are not returnable once an order is considered final.